What Is Your Clinic’s Policy For Dealing With Online Pet Pharmacies?
Does your clinic have a policy when a client tells you that they want to buy their pet’s medications online? If not you should ask the manager to make one, so everyone knows how to respond to a client when asked this question.
Our clinic tries to match the price. I have found in some cases internet pharmacies actually charge more than what we charge, and that is even without the shipping.
The policy actually saves clients money, because they don’t have to pay shipping charges and they save time because they can pick up the pet medication today.
I remember not even 10 years ago we would mark many products up 100%. But those days are gone, which is likely why the price of exams and other procedures have gone way up.
Online pet pharmacies are in business to make money so they do not always have the cheapest products, most clients don’t seem to understand this.
Being a vet tech, this is a great way you can increase revenue for your clinic and hopefully get a raise out of it.
